AI that actually handles the conversation.
Callio.ai is a multi-channel AI chat platform — Zalo, Messenger, WhatsApp, email, web widget — with observability you can actually read. AI answers. Humans supervise.
Built AI-first from day one
Every feature pushes the AI to handle the conversation; humans only jump in when it matters.
AI-first
AI handles 80%+ of replies. When unsure, it pings a human on their own chat channel — they never log into Callio.ai.
Every channel
Plugin adapters for Zalo, Messenger, IG, WhatsApp, email, web widget, SMS. Ship a new adapter without a release gate.
Token-based pricing
Pay only for AI tokens. Seats are free — invite as many setup users and operators as you want.
Cross-channel identity
One customer, many channels. Auto-merge by phone or email; every conversation unified under one contact.
Observability
Every AI action traced — prompt, KB chunks, tools, tokens, output — rendered in plain language, not a log dump.
Plugin architecture
Channels, tools, AI providers, integrations — all plugins. Extend anywhere without touching the core.
Simple, token-based pricing
One tier. Pay only for what the AI consumes. No per-seat fees.
Starter credit
- Unlimited workspaces and team seats
- All channels, all integrations, no feature gating
- 7-day free trial with included tokens
- Top up any time or switch to monthly packs
- Cancel any time — no contracts